Account Manager – Commercial Landscaping Industry

King of Prussia, PA

Yearly Salary: $60,000 - $80,000

Responsibilities:

Develop strong long-term relationships with clients
Serve as primary point of contact for client inquiries, concerns and requests
Conduct regular site visits and meeting with clients to review services, discuss issues or enhancements
Make recommendations for each property, address client concerns
Project Manage and oversee the planning, execution and completion of landscaping projects
Coordinate with operations team to ensure timely delivery of services
Monitor project progress, ensuring budgets, timelines and quality standards
Responsible for sales and business development, identify and pursue opportunities for account growth and new business, prepare proposals, bids and estimates to clients
Negotiate contracts and agreements with clients, ensuring mutually beneficial terms
Drive renewal rate in your region with a goal of no less than a 90% renewal rate
Collaborate with landscape designers, horticulturists, and maintenance teams to meet client expectations
Facilitate communication between clients and internal teams
Quality Assurance, ensure all services meet company standards and client specifications, conduct regular quality inspections and address any deficiencies, implement corrective actions as necessary maintaining high service levels

Requirements

Bachelor’s degree in business, Horticulture, Landscape Architecture, or related field preferred.
Minimum of 5 years of experience in account management, sales, or customer service in the landscaping industry.
Strong knowledge of landscaping practices, materials, and equipment.
Excellent communication, negotiation, and interpersonal skills.
Proven ability to manage multiple projects and meet deadlines.
Proficiency in our knowledge of using a variety of computer software applications, including Microsoft Excel, Word, and Outlook. Experience with Aspire is a plus.
Valid driver’s license and willingness to travel for client meetings and site visits.

Work Environment

Combination of office work and field visits to client sites.
Occasional evening and weekend work may be required to meet client needs.
Physical requirements include walking, standing, and working outdoors in various weather conditions.

Benefits

Competitive salary based on experience.
Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
Opportunities for professional development and career advancement.
Commission paid on work order sales produced and on new business development sales

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