Job Description

Job Description - Account Manager

BASE SALARY PLUS COMMISSION***
PRIOR COMMERCIAL LANDSCAPING OR LANDSCAPING SALES EXPERIENCE PREFERRED***

Company Description

Granite Hills Group (GHG) is the newly named landscaping company formed in 2021 by the merger of several family-owned landscaping companies based in Charlotte, NC, Raleigh-Durham, NC and Greenville-Spartanburg, SC. This partnership is the platform from which GHG will become the dominant commercial landscape company in the Carolinas while retaining the culture of a family-owned business. Each branch has a landscape construction division and maintenance division and as such provides turnkey landscaping services from project groundbreaking through ongoing maintenance

Summary

The Account Manager is the main point of contact for our clients and assists the branch production team in obtaining high quality landscape services. The Account Manager is responsible for achieving revenue, profitability, and contract renewal goals through the delivery of outstanding service and strong client relationships while continuing to grow the branch's book of business through new sales/business development.

Client Service and Retention

Drive customer satisfaction and retention by understanding the individual needs of our customers
Provide excellent service and communication in a constructive, courteous manner with a focus on problem-solving
Promote high standards for customer service, safety, and company culture and core values in a positive team environment
Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions
Maintain Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities
Create client proposals, contracts, and recommendations and estimates that are designed to meet each client’s objectives are accurately and appropriately prices

New Business Development

Identify new business opportunities by cultivating and maintaining business relationships with existing customers
Actively prospect for potential clients and pursue new business relationships
Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of Granite Hills Group

Behaviors and Motivations

Thought Provoking: Capable of making others think deeply on a subject
Innovative: Consistently introduces new ideas and demonstrates original thinking
Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Goal-Oriented: Inspired to perform well by the completion of tasks
Self-Starter: Inspired to perform without outside help
Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

WHY APPLY FOR THE POSITION?

Earn a competitive base pay from day one.
Career advancement opportunities for people with strong work ethic, great attitudes, and aptitudes.
Eligibility to participate in a bonus program based on performance.
401K with 4% automatically vested company match.
Generous PTO
Company paid holidays.
Medical, dental, vision and life insurance coverage options are available.
Sign-on bonus based on experience
Room for growth.

EQUAL OPPORTUNITY STATEMENT

Granite Hills Group provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other characteristics protected by federal, state, or local laws.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule

8 hour shift
Monday to Friday

Supplemental Pay

Commission pay

Ability To Relocate

Charlotte, NC 28269: Relocate before starting work (Required)

Work Location: In person

Granite Hills Group

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