Job Overview

Responsible for the maintenance and operation of safe and pristine park environments. Provides outstanding and educational experiences for the public. Performs duties monitoring parks grounds, collecting park entry and other related fees, performing grounds keeping, custodial and skilled-trades duties, and conducting environmental, nature and other interpretive programs. Maintain park's appearance, protect the environment, and provide quality programs to patrons.

Salary

Minimum: $ 36,108.80- $46,941.44

Core Competencies

Customer Commitment - Proactively seeks to understand the needs of the customers and provide the highest standards of service.
Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.

Tier 2

Duties and Responsibilities

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.

Aides Park Management in the supervision of park personnel. Works with park staff engaged in park patrolling, grounds keeping, custodial, interpretive and recreational programs, and building maintenance and repair.
Participates in and assists park management in defining goals and objectives; providing budget inputs; training of staff; park inspections; establishing interpretive programs; preparation of purchase requisitions/orders; and procurement of tools, chemicals, materials and other supplies.
Actively participates in the park safety program. Ensures all safety guidelines are being followed and identifies and addresses all safety concerns, completing reports as needed. May teach departmental trainings such as first-aid when needed.
Maintains and repairs park structures including buildings, boardwalks, fences, docks, restrooms, shelters, arenas, equestrian facilities, etc.
Maintains Park grounds including mowing, trimming, landscaping, etc.
Public Contact/Guest Service
Provides outstanding service and creates memorable visitor experiences.
Provides first aide/medical assistance when needed.
Responds to queries in person, over the phone or through written response.
Collects fees for services in the parks and boat ramps.
Completes all fiscal paperwork required for end of day reports and deposits funds at approved bank locations.
Educates visitors on proper outdoor activity techniques and the use of park facilities and equipment.
Conducts nature and environmental-related interpretive programming and educates visitors on proper use of park facilities and equipment.
Participates in other special programming and events.
Ensures the park is ready for guest enjoyment during all open hours.
Cleans restrooms, shelters, campsites, trash receptacles, grills, etc.
Perform all landscaping tasks that are required in a park. These may include mowing, weed eating, edging, tree trimming, etc.
Participates in ecosystem management tasks including, but not limited to, invasive species removal, prescribed burns, and erosion control.
Builds and maintains trails utilizing a variety of construction methods and materials.
Assists local law enforcement and fire agencies with emergencies to include missing persons, wildfires, etc.
Patrols and monitors all park areas.
Provides access control, traffic control, and gate security.
Ensures all safety guidelines are being followed and identifies and addresses all safety concerns. Completes reports as needed.
Provides first aid and cardiopulmonary resuscitation (CPR) to patrons during emergencies. Acts as a first responder during medical emergencies.
Participates in County-wide emergency action plans.
Ensures safe participation in special programming.
Responds promptly to duties and responsibilities as assigned by the employee's department, the County's Office of Emergency Management, or County Administration in the event of an emergency or disaster.
Performs related work as required.

Job Specifications

Knowledge of applicable park regulations, ordinances, environmental processes and outdoor recreation.
Strong verbal communication skills and the ability to provide public programming and exceptional service.
Knowledge of one or more building trades to include carpentry, plumbing, electrical and etc.
Knowledge of safety, first aid and CPR methods and techniques.
Experience operating landscaping equipment.
Basic computer skills including a working knowledge of Microsoft Word and Excel.
Strong interpersonal skills and the ability to work well with diverse and varying team members and visitors.
Ability to lead, evaluate, train and mentor other subordinate employees.
Ability to prepare and maintain accurate reports, and documents, including fee collections.
Ability to set priorities, meet deadlines and multi-task.

Physical Requirements

Must be able to lift and carry a minimum of 60 pounds.
Ability to work outdoors in adverse weather conditions in a subtropical climate in multiple local terrains.
Ability to work around a diverse environment that may include snakes, spiders and other wildlife.
Verbal capacity to communicate clearly with the general public.
Ability to bend, kneel, reach, stoop, sit, and stand and/or walk for extended periods of time.
Ability to safely travel on foot through an unpaved natural environment.
Ability to work in an outdoor environment that may include facilities for boating and docking, fishing, bathing, swimming, and camping as well as sitting at a desk in an office as required to complete required duties.
Manual dexterity for use of tools, equipment, and computers.
Must be able to bend and kneel with regularity.
Ability to safely paddle a canoe or kayak.
Must be comfortable in water with the assistance of a floatation device.
Must be able to perform all essential job functions unaided or with reasonable accommodation.
Required to operate including but is not limited to, mowers, tractors, vehicles, chain saws, pressure washers, leaf blowers, power tools, hand tools, boats, lifts, etc.

Work Category

Heavy Work- Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Minimum Qualifications Required

Graduation from high school or possession of a GED Certificate; AND
At least Two (2) years of experience as Park Ranger or in any park operations, maintenance and programs.

An equivalent combination of education, training and experience that would reasonably be expected to provide the job-related competencies noted above; AND
Possession of First Aid/CPR certification; AND
Possession of a valid Florida Driver's License.

Emergency Management Responsibilities

In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee's department, the County's Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.

Additional Job Requirements

A department, depending on the nature of its mission and operations, may require that employees in all or certain positions in this job classification:

Maintain the ability to pass the background checks required for the position. These background checks may include but are not limited to:
Criminal History Background Check using Florida Department of Law Enforcement (FDLE) Criminal Justice Information Services (CJIS)
Level 1 and Level 2 Background screening (Ch. 435 Florida Statutes)
Child Abuse, Abandonment and Neglect Record Check using the State Automated Child Welfare Information System (SACWIS)
Sex Offender and Sexual Predator record check using the list maintained by the Florida Department of Law Enforcement (FDLE)
Possess the necessary job-related license(s) or certification(s) that may include possession of a Florida Driver License (Class E) or an applicable Commercial Driver License (CDL).

Career Progression

Employees in this classification that acquire the competencies and minimum qualifications for the next tier will be able to apply for promotional opportunities through a competitive selection process. Employees will not automatically be upgraded to the next tier. Reclassifying a position is based on business need and financial impact and is not based solely on the job competencies or qualifications of the incumbent

Hillsborough County

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