Landscapers Supply, Inc.

Department: Management

Job Title:Store Manager

Reports To:COO

Full/Part Time: Full Time

Direct Reports:

Salary/Wage:Determined based on experience

About Landscapers Supply and Hardware (affiliated with ACE Hardware and Do It Best Hardware)

Are you an outdoor enthusiast? Do you love gardening, landscaping, or DIY home projects?

At Landscapers Supply, we take pride in revolutionizing the traditional shopping experience for landscaping professionals, weekend warriors, and outdoor enthusiasts. Our stores offer a unique spin on traditional mom-and-pop hardware stores by providing a full line of commercial-grade power equipment, bulk landscaping materials, and a full-service power equipment shop. With multiple locations in the Upstate of South Carolina, we cater to homeowners and professionals alike who seek better quality, service, and selection.

Think you’d be a good fit?

Join the Landscapers Supply Team!

As part of our team, you share our values geared toward the on-going success of our customers and fellow associates:

Innovate – Strive to be the best in space and inspire a growth mindset

Motivate – Develop all employees and instill a common purpose

Praise – Love our customers and teammates via open communication

Amaze – Exceed the expectations of every customer!

Collaborate – Work together in a positive, flexible and efficient way

Trust – Have respect for all customers and teammates – integrity matters!

Landscapers Supply is a place where you can make an IMPACT every day!

Benefits (some benefits may vary based on FT / PT availability)

Health/Dental Insurance
Paid time off
Paid holidays
401(k) matching
No Sunday hours
Employee discount
Professional development
Opportunities for advancement

Job Description

As a Store Manager, you'll be responsible for overseeing the daily operations and strategic direction of our store catering to our customer’s needs. This position reports directly to the Chief Operating Officer (COO) and requires a dynamic and results-driven individual with a deep understanding of the market and merchandise, excellent leadership skills, and a passion for providing exceptional customer service.

Responsibilities:

Operational Management:

Supervise and coordinate daily store activities, ensuring operational efficiency
Maintain optimal stock levels and inventory control to meet customer demand
Implement and enforce store policies and procedures
Oversee scheduling and ensure efficient use of labor hours

Customer Service:

Foster a customer-centric environment to enhance the overall shopping experience
Address customer inquiries and concerns promptly, ensuring customer satisfaction
Develop and maintain strong relationships with landscapers and contractors

Team Leadership:

Recruit, train, and supervise store staff to ensure a high level of competence and professionalism
Foster a positive and collaborative work environment
Conduct Daily Huddle with team to communicate key initiatives
Conduct performance evaluations and provide constructive feedback

Sales and Marketing:

Develop and implement sales strategies to drive revenue and meet or exceed targets
Collaborate with the marketing team to execute promotional activities and enhance brand visibility
Analyze market trends and competitor activities to identify opportunities for growth

Financial Management:

Monitor and manage store budgets, expenses, and financial performance
Maximize Gross Margin and exceed KPI Goals
Prepare reports on sales, expenses, and other key performance indicators
Implement cost-effective measures to improve profitability

Safety and Compliance:

Ensure compliance with health and safety regulations
Implement security measures to prevent theft and losses
Stay informed about industry regulations and ensure store compliance

Inventory Management:

Oversee inventory processes, including ordering, receiving, and maintaining stock levels
Conduct regular inventory audits to ensure accuracy and identify discrepancies
Implement strategies to minimize stockouts and overstock situations
Maintain minimum inventory turn ratio’s and reduce inventory shrinkage

Merchandising:

Develop and execute merchandising strategies to optimize product presentation
Ensure displays are visually appealing, well-organized, aligned with the store's brand
Collaborate with suppliers and the purchasing team to introduce new products and improve product placement

Store Appearance:

Maintain a clean, organized, and visually appealing store environment (interior and exterior)
Implement and enforce store cleanliness standards
Monitor and address any issues related to the physical appearance of the store, including signage and displays

Strategic Planning:

Work closely with the COO and Senior Leadership Team to develop and execute strategic plans for the store
Provide input on product selection, pricing, and merchandising strategies

Required Qualifications

Experience as Retail Store Manager
Excellent leadership skills
Strong knowledge of POS systems (Paladin preferred but not required)
Good Math Skills
Strong communication and customer relationship skills
Customer satisfaction-oriented

Physical Requirements

Ability to lift and handle up to 70

Compensation

Determined based on experience

Landscapers Supply

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