Unleash Your Potential: Find Your Dream Career Now!
The Tendit Difference
Tendit Group is a private equity-backed collective of best-in-class providers that, when combined, provide a full suite of external facilities services that improve curb appeal and keep properties fully operational. Our brands are the best at what they do in every city we operate in, leveraging years of experience and regional knowledge while representing the commitment to exceptional service that Tendit is known for. We have a unique approach in the marketplace, providing a complete package of services to building owners – a one-stop shop in a fragmented market. We are growing rapidly and have many opportunities for people who want to work hard and develop their careers with us. If this sounds like a place you'd like to be, we'd like to meet you!
Are you ready to join a team passionate about revolutionizing facility services? We're looking for individuals who are up for the challenge, want to make a difference, and are ready to take their careers to the next level. If this sounds like you, we can't wait to meet you!
About The Role
We are seeking a dynamic and results-driven Branch Manager to lead and oversee the operations of our commercial services branch. The ideal candidate will ensure the branch's profitability, manage staff, maintain excellent customer service standards, and drive business growth. This role is pivotal in ensuring that all branch operations align with the company’s strategic goals and deliver exceptional value to our clients.
What You Will Do
- Train, mentor, and manage branch staff, fostering a positive and productive work environment.
- Set performance goals for team members and conduct regular evaluations to ensure high levels of efficiency and engagement.
- Promote teamwork, collaboration, and a culture of accountability among staff.
- Oversee day-to-day branch operations to ensure smooth and efficient functioning.
- Monitor financial performance, including revenue, expenses, and profitability, and implement strategies to achieve targets.
- Ensure compliance with company policies, industry regulations, and safety standards.
- Optimize operational processes to enhance productivity and service delivery.
- Build and maintain strong relationships with existing clients while actively seeking opportunities to expand the client base.
- Address customer inquiries and complaints promptly to ensure high levels of satisfaction.
- Monitor service quality and implement improvements to meet or exceed customer expectations.
- Develop and execute strategies to drive branch growth and market share.
- Identify opportunities for new business, partnerships, and service offerings within the local market.
- Analyze market trends and competitor activity to inform strategic decision-making.
- Prepare and present regular performance reports to senior management.
- Collaborate with other branches and departments to share insights and best practices.
What You Will Need
- Bachelor’s degree in Business Administration, Management, or a related field (preferred).
- Proven experience (3-5 years) in a management role, preferably in the commercial services industry.
- Strong track record in operational management, team leadership, and customer relationship management.
- Excellent leadership and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Financial acumen with experience in budgeting and financial analysis.
- Ability to multitask and thrive in a fast-paced environment.
- Proficiency in using business management software and tools.
Physical Requirements
- Ability to stand, walk, and sit for extended periods as required by operational needs.
- Capability to lift and carry objects up to 25 lbs.
- Manual dexterity for handling tools, documents, and computer systems.
- Ability to safely navigate work environments, including office spaces, client sites, and outdoor areas.
Safety Requirements
- Adhere to all company safety policies and procedures.
- Ensure team compliance with safety protocols and conduct regular safety training.
- Identify potential hazards and implement corrective measures to maintain a safe work environment.
- Maintain knowledge of OSHA and other relevant safety regulations.
We’ve got you covered.
- Medical, dental, and vision plans
- 401K Retirement Savings Plan with a match
- Paid Time Off (PTO)
- Paid Holidays
- Paid Weekly
- Career progression in a rapidly growing company!
Compensation for this position is $100,00 - $120,000 annually, depending on experience, plus bonus.
Tendit Group is an equal opportunity employer. We work to build a culture that attracts a mix of talented, committed, and vibrant team members who bring determination and passion to work every day. We recruit, develop, and retain the most talented people from a broad and diverse candidate pool. We encourage you to apply!
