Benefits:
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
***Must have experience in the green industry***
***Must have connections with property and district managers***
Location: Tampa Bay Region, Northeast Region, Southeast Region
Department: Landscape Services
Reports to: President
Position Overview:
We are seeking a motivated and experienced Landscape Account Manager to join our team. In this role, you will be responsible for overseeing the day-to-day operations and growth of our landscape and irrigation service accounts. You will work directly with clients to ensure that all their landscape needs are met, providing high-quality service, developing new business opportunities, and managing relationships. This role requires a blend of customer service, project management, and sales skills.
Key Responsibilities:
- Client Relationship Management: Build and maintain strong, long-term relationships with clients. Serve as the main point of contact for all landscape-related inquiries and service needs.
- Account Management: Oversee the execution of landscape service contracts, ensuring that services are delivered on time, within budget, and to the highest standards.
- Sales and Business Development: Identify opportunities for upselling, cross-selling, and expanding existing accounts. Drive new business by prospecting, cold calling, and networking to generate leads.
- Project Coordination: Work with the operations team to plan, execute, and supervise landscape maintenance, enhancements, and installations.
- Scheduling & Budgeting: Develop and manage service schedules, ensure budgets are adhered to, and track expenses.
- Quality Control: Ensure all work meets company standards and exceeds client expectations. Conduct site inspections and audits regularly.
- Problem-Solving: Address any client concerns, issues, or complaints in a professional and timely manner, providing solutions to ensure customer satisfaction.
- Reporting & Documentation: Maintain accurate records of client communications, job progress, contracts, and billing information. Provide regular reports to senior management on account status and performance.
Qualifications:
- Bachelor's degree in Horticulture, Landscape Architecture, Business, or a related field (preferred).
- 3+ years of experience in landscape account management, landscaping, or a similar role.
- Strong knowledge of landscape maintenance practices, design, irrigation systems, and pest management.
- Proven experience in sales, business development, and client relationship management.
- Excellent communication and interpersonal skills with the ability to manage multiple accounts and projects simultaneously.
- Detail-oriented, organized, and capable of prioritizing tasks.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and Aspire software.
