Senior Director of Retail Sales
Job Summary
Denali is a leader in organic recycling and our goal is to repurpose various organic waste streams for food processors, municipalities, restaurants, and grocery stores, as a provider of essential sustainability and landfill diversion services for numerous Fortune 100 Companies, we play an integral role in assisting firms in reaching their corporate ESG initiatives.
Job Description: The right individual will work with sales department and management to provide support to DBD. The candidate will possess a strong knowledge of technology and office operations, as well as a willingness to learn about the business of green waste recycling, soil and organic compost related to the landscape and construction industries.
This person will provide clerical and minor technical support for the sales department including management of electronic quotations in NetSuite, customer relationship management (CRM) databases and sales proposals for prospective customers. Meeting planning and periodic telephone sales calls are essential for the potential advancement into an Inside Sales position through promotion with increased responsibility within the company. Additionally, this person will enhance the DBD's effectiveness by providing information management support and representing the executive to others.
Benefit Details
- Health Insurance
- Dental and Vision Benefits
- Company Paid Life and AD&D Insurance
- Automatic enrollment in Short & Long-Term Disability
- 4% employer contribution into 401k after six months
- Paid Vacation & Sick Leave
- Eligible for Performance Bonuses
- 9 Paid Holidays
- At Denali - We take pride in keeping our employees safe while at work so that they can return to their families each evening. As a testament to our commitment to safety excellence, we proudly offer the PEAKS Safety Program. Through this initiative, qualified drivers can earn extra in safety bonuses! Our PEAKS Program recognizes and rewards drivers who consistently prioritize safety in their daily operations. We believe in fostering a secure work environment while acknowledging the vital role our drivers play in our success.
- Employee Referral Program: Earn a bonus for any qualifying candidate you refer to the company. The candidate must complete 90 days and be in good standing with the company, for the referral to be paid out.
Specific Responsibilities
- Administrative support for day-to-day sales activities which includes answering phones, screening, and directing telephone calls and other administrative sales duties.
- Supports sales team and keeps them aware of bid deadlines and promises.
- Supports sales by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
- Supports DBD's appointment schedule for related sales and marketing activities by planning and scheduling meetings, conferences, teleconferences, and travel as needed.
- Provides product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions.
- Assists dispatcher with procedural information; processes and coordinates orders with dispatch when requested.
- Landscaping and/or Construction industry experience a plus.
- Familiarity and/or desire to learn about the landscaping and green waste recycling industry and related products a plus.
- Familiarity and functional knowledge of NetSuite and CRM software a plus.
- Welcomes guests and customers by greeting them, in person or on the telephone with complete professionalism, answering or directing inquiries.
- Contributes to team effort by accomplishing related tasks as needed and other duties as assigned.
- Enjoys working in a fast-paced and professional manner.
- Maintains social media accounts and familiar with business protocol for social media.
- Maintains customer confidence and protects operations by keeping information confidential.
- Resolves administrative problems by analyzing existing workflow and provides input for improved methods.
- Team player attitude.
- We encourage work-life balance and are continually looking for new ways to provide members of our team with the tools necessary for growth and accomplishment. We strive to be a role model in our industry. This purpose is reflected in everything we do.
Skills/Qualifications: Professionalism, Organization, Understanding the Customer, Customer Focus and Proven Customer Service Skills, Administrative Writing Skills, Reporting Skills, Scheduling, Strong Microsoft Office Skills, Data Entry Skills, Time Management, Presentation
Work Environment: The position requires the employee to work in an office environment.
Physical demands: The position primarily requires sitting, typing, and viewing a computer. Other less frequent physical demands include bending and lifting.
Preferred education and experience: bachelor’s degree or equivalent required
Physical Requirements
- Prolonged sitting or standing at a desk, working on a computer and answering a phone.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Equal Employment Opportunity Policy: It is the policy of the Company to provide equal employment opportunity for all employees. Accordingly, the Company will not discriminate based on race, color, national origin, gender, religion, age, disability, veteran or military status, genetic information, or any other legally protected status. The Company at this moment affirms its desire to maintain a work environment for all employees that is free from all forms of unlawful employment discrimination.
