Mountain View Landscapes & Lawncare, Inc., a premier landscape services company with locations in Chicopee, MA, Wilbraham, MA, and Manchester, CT, is seeking a dedicated Account Manager for our Chicopee branch.
Mountain View Landscaping is a National Top 150 Landscape Contractor and has been voted Best Landscaper regionally for nine consecutive years. The company supports dozens of local charities on an annual basis benefiting children, veterans, and the public.
The Commercial Account Manager plays a pivotal role in overseeing and nurturing client relationships within our landscaping services. This dynamic position involves a combination of business acumen, horticultural knowledge, and excellent communication skills. You will serve as the primary point of contact for clients, ensuring their landscaping needs are met with precision and professionalism, along with identifying potential sales opportunities to achieve departmental revenue goals. Collaborating and supervising our landscaping teams, you will be responsible for scheduling and overseeing all production of field crews for each assigned account. Must be able to assist in managing snow operations in the winter.
Responsibilities
- Develop and nurture strong client relationships
- Responsible for annual contract renewals
- Identify and address client issues and upsell opportunities
- Manage the performance of services and annual service agreements, ensuring that work is performed according to the clients’ expectations and budget
- Effectively manage labor and equipment
Top Candidate Qualifications
- Preferred: 2+ years’ experience in the landscape/horticulture industry or other labor-intensive industry
- Strong knowledge of horticulture practices, preferred
- Valid Driver’s License and 3+ years Clean Driving History
- Someone who loves working with people, with a passion for teaching, training and leading by example
- Results-oriented with a focus on client satisfaction and business development
- Excellent interpersonal skills, communication, and a team player attitude
- Outstanding Time-Management and Organizational Skills
- Proficient with computers, including Microsoft Office (Word, Excel), and CRM software - LMN Software a plus
- Ability to Attend Project Work Sites
- Willingness to Work in Chicopee, MA Company Headquarters Daily
Benefits
- Competitive Salary
- $2,500 Annual Professional Development Budget for Industry leading training and education programs
- Payment of all Professional Licensure Costs
- On-The-Job Training
- Paid Vacation, Sick time, and Holidays
- Health Insurance
- 401(k) Plan
- Voluntary Disability, Accident, and Life Insurance
For immediate consideration, please upload your resume and cover letter.
Mountain View Landscapes is proud to be a Drug Free Workplace and Affirmative Action/Equal Opportunity Employer!
Mountain View Landscapes is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Mountain View are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Mountain View will not tolerate discrimination or harassment based on any of these characteristics.