Health, Dental, Vision, Holidays & Paid Time Off, 401k with company match.

The Landscape Warranty & Customer Service Specialist will monitor, document, and diagnose partially complete and completed projects with the goal of increasing communication and reducing warranty costs.

Responsibilities

Visit job sites during all seasons
Identify plants that are damaged, stressed, infested - diagnose and document suggested treatment and cause
Communicate with the Sales team all warranty issues
Download photos and document weekly
Work and communicate cohesively with sales/production team and clients
Solutions-oriented approach to problem-solving
Ability to work independently

Qualifications

Plant Identification knowledge
Degree or experience in Landscape Construction
Ability to read plans and blueprints
Fluent in English & Spanish - both written and spoken, preferred but not required
Knowledge of Standard Operating Procedures for planting, edging, mulching & lawn installation, along with the construction of various retaining walls and paving installation.
Residential and/or commercial landscaping experience (1 year).
Valid MI state driver's license and acceptable driving record.
Willingness to work overtime when necessary which may include evenings and weekends.
Must be detail-oriented and quality-driven.
Must have the ability to think proactively, plan, and problem-solve.

This position will also require you to work our snow program in the winter months.

Great Oaks Landscape jobs

Landscape Warranty / Customer Service Specialist