Job Description

Seeking a Full-Time Branch Manager in South Florida.

Our ideal candidate has solid business understanding, strong leadership abilities, and great customer relations skills. You can motivate and encourage your teams and maintain strong client relationships!

Summary

The Landscape Branch Manager will serve as a client liaison to the company through outstanding service, ensuring that clients' needs are met, and the relationship will continue, creating high customer retention, while helping the branch achieve its revenue goals. The candidate in this role must also be able to manage job sites, personnel/crews, and equipment.

Essential Function

Develop long-term relationships and communicate on a regular basis with key clients
Inspect key client properties to monitor performance and overall job quality
Ensure existing accounts are renewed each year
Coordinate and manage client service teams
Develop annual budgets
Be fully responsible for the P&L of the branch
Work with Controller to accurately track branch performance
Ensure billing is completed in a timely and accurate manner
Ensure all contracts are executed correctly
Ensure proper use and care of all branch assets
Identify staffing needs
Monitor branch safety record and implement methods to improve safe workplace practices
Monitor and guide Account Managers and Operations Managers
Implement and enforce policies and procedures as issued by us.
Drive and develop new contract and enhancement sales processes
Ensure new sales goals for the branch are properly budgeted
Understand and accurately estimate jobs
Ensure proper paperwork is completed for all employee changes.
Communicate with, counsel, train, discipline, review, and develop growth plan(s) for employees
Achieves grounds management operational objectives by contributing information and recommendations to strategic plans and reviews
Prepares and completes action plans; implements production, productivity, quality, and customer-service standards; resolves problems; completes audits; identifies trends and determines system improvements
Work at a fast pace environment while operating with a high sense of urgency
Must uphold company policies, procedures and company core values at all times
Strengthen and build relationships with clients and the community

Competencies

Leadership
Ethical Conduct
Tech Savvy
Financial Acumen
Organizational Skills
Project Management

Supervisory Responsibility

The Landscape Branch Manager manages all account managers, operations managers, foreman and laborers of all departments and is responsible for the performance management and hiring of the employees within that department. The branch manager is responsible for growing a collaborative and accountable team environment and developing branch staff through providing learning and coaching opportunities.

Qualifications

10+ years of landscape experience
2+ years of Landscape Branch Management experience
Prior customer service, management, and leadership experience within an organization, the landscaping industry or local marketplace
Excellent communication
Obtain and maintain certifications and licenses needed to perform work in local market.

Salary commensurate with experience.

GRÄS Lawn

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Landscape Branch Manager - South Florida