TEXSCAPE SERVICES
Monarch Landscape Companies is a family of successful landscape brands in eight states across the United States. We are a values-based learning organization committed to being the best place to work as a landscape professional. At Monarch Landscape Companies, your achievements determine your rewards, your abilities define your success, and your professionalism leads to autonomy!
Summary
The Branch Operations Manager will be responsible for the leadership and management of the assigned Branch's maintenance operations, and includes employee management, customer retention, and profitability objectives.
Primary Responsibilities
- Constant customer interaction and follow-up, to ensure satisfaction surrounding service, and to develop existing and potential relationships
- Responsible for the hiring, training and development of personnel.
- Ability to display the highest level of leadership, professionalism and integrity at all times
- Review and monitor equipment maintenance programs and recommend capital investments
- Ensure timely and effective action is taken on all sales lead opportunities
- Develop and maintain an effective interface between sales, operations and customers to ensure successful on-boarding and retention of new business
- Assist Branch Manager with drafting annual budgets and monthly financial projections
- Meet or exceed assigned financial and sales goals
- Conduct performance evaluations
Supervisory Responsibilities
- Direct supervision of management level employees
- Indirect supervision production level employees
- High level decision making authority, requiring frequent independent deliberation
- Problem resolution
Qualifications
Education
- Bachelor’s degree in Business Administration, Landscape Architecture or Horticulture, or at least 10 years related work experience
Language Skills
- Ability to read, write and comprehend English
- Ability to speak effectively, present information and answer questions before employees and clients
- Bi-lingual English/Spanish a plus
Mathematical Skills
- Intermediate to advanced math
- Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, area and volume.
Reasoning Ability
- Ability to define problems, collect data, establish facts and draw valid conclusions
- Ability to analyze and interpret business periodicals, professional journals, technical procedures, governmental regulations, etc
- Ability to interpret a variety of instructions in written, oral, diagram and/or schedule format
Certificates, Licenses and Registrations
- As required by state and federal law
- Valid driver license issued by the state where employed
- Certified Landscape Technician (CLT) and/or other relevant licenses a plus
Other Knowledge, Skills and Abilities
- Strong internal and external customer service
- Strong leadership skills
- Strong interpersonal skills, with the ability to develop, motivate and inspire a team
- Experience working the commercial property managers a plus
- Effective oral and written communication, including ability to give presentations in front of large groups
- Ability to prioritize multiple tasks
- Organizational skills
- Flexibility
- Intermediate to advanced understanding of Microsoft Excel, Word and Outlook
Total Rewards
At Monarch, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. Elements of our Total Rewards package include competitive base pay and variable compensation opportunities.
Monarch also provides eligible employees with an array of additional benefits, including:
- The opportunity to enroll in a variety of healthcare benefit programs, including medical, dental, and vision plan options; flexible spending accounts; retirement savings plans; term life/ad&d; and a number of supplemental insurances
- Company Provided Life/AD&D
- Employee Assistance Program
- 7 Paid Holidays
- 3 Days Paid Bereavement
- 5 Days Paid Jury Duty
- Employee Equity Program
- Paid Time Off Starting at 2 weeks per year
- Sick Pay in accordance with applicable state or local ordinance
- Take Home Vehicle
- On-Demand Pay Through A Partnership with DailyPay
- Referral Bonuses Programs
- Gym Membership and Mobile Carrier Discounts
- Education Assistance
- Best-in-Class Learning Management System
- Career Advancement Opportunities
The specific programs and options available to any given employee may vary depending on eligibility factors such as position, tenure, geographic location, and the applicability of collective bargaining agreements.
Please note that the salary information shown below is provided in compliance with state specific laws. Salaries are based upon candidate experience and qualifications, as well as market and business considerations, and therefore may be different in other locations or operating divisions.
Pay range: $65,000 - $85, 000
Texscape Services is an Equal Opportunity Employer and E-Verify participating Employer
Texscape Services is an On Demand Daily Pay Employer
